Shipping policy
WHAT ARE YOUR SHIPPING CHARGES?
We offer free shipping on orders over CAD $99.99 within BC and all Canadian Cities, the shipping charges for your entire order are as follows:
ORDER TOTAL (before Tax) - SHIPPING
$0.00 to $99.98 - $12.99
$99.99 and above - FREE
Expedited or Overnight Shipments - Rates vary depending on location
Any order that includes a group special - FREE
British Columbia Lower Mainland-
Abbotsford | Anmore | Belcarra | Bowen Island | Burnaby | Chilliwack | Coquitlam | Delta | Gibsons | Harrison Hot Springs | Hope | Horseshoe Bay | Ladner | Langley | Lions Bay | Lund | Maple Ridge | Mission | New Westminister | North Vancouver | Pemberton | Pitt Meadows| Port Coquitlam | Port Moody | Powell River | Richmond | Sechelt | Squamish | Surrey | Tsawwassen | Vancouver | West Vancouver | Whistler | White Rock
Vancouver Island-
Bamfield | Black Creek | Campbell River | Chemainus | Cobble Hill | Colwood | Cowichan Bay | Crofton | Cumberland | Courtenay | Duncan| Errington | Esquimalt | Fanny Bay | Gold River | Highlands | Knights Inlet | Ladysmith | Lake Cowichan | Lazo | Malahat | Metchosin | Mill Bay | Nanaimo | Nanoose Bay | North Saanich | Parksville | Port Alberni | Port Alice | Port Hardy | Port Mc Neill | Renfrew | Qualicum Beach | Royston | Saanich | Salt Spring Island | Saratoga Beach | Sayward | Shawnigan Lake | Sidney | Sooke | Tahsis | Telegraph Cove | Tofino | Ucluelet | Victoria | Zeballos
Others-
100 Mile House | Armstrong | Ashcroft | Blind Bay | Bowen Island | Burns Lake | Cache Creek | Castlegar | Chase | Chetwynd | Cranbrook | Creston | Cultus Lake | Dallas | Dawson Creek | Duck Lake | Elkford | Enderby | Fernie | Fort Nelson | Fort St. James | Fort St. John | Fraser Lake | Fruitvale | Gibsons | Golden | Grand Forks | Houston | Invermere
| Kamloops | Kelowna | Kimberley | Kitimat | Lillooet |Logan Lake, Lumby, Mackenzie, Merritt, Miller's Landing, Nakusp | Nelson | Oliver | Osoyoos | Pemberton | Penticton | Powell River | Prince George | Prince Rupert | Princeton | Quesnel | Revelstoke | Robert's Creek | Rossland | Salmo | Salmon Arm | Sechelt | Sicamous | Smithers | Sparwood | Squamish | Summerland | Terrace | Trail | Tumbler Ridge | Vanderhoof | Vernon | Welcome Beach | Whistler | Williams Lake
Canadian Cities-
Calgary | Edmonton | Alberta | Regina and Saskatoon | Saskatechewan | Winnipeg | Manitoba | Toronto | Ottawa | London | Kitchener | St. Catharines-Niagara | Windsor | Oshawa | Sudbury | Kingston | Thunder Bay | Berrie and Hamilton | Ontario | Quebec City | City Square | Chicoutimi | Sherbrooke | Trois Riveres and Montreal | Quebec | Moncton and Saint John | New Brunswick | Halifax and Sydney | Nova Scotia | Charlottetown | Prince Edward Island | St. John’s | Newfoundland and more!
Exceptions- Please note that Free Shipping is not available to areas with the following FSA (Forward Sortation Areas – first half of Canadian Postal Codes):
JOM – Nunavik, QC
XOA - Qikiqtaaluk Region, NT
XOB – Kitikmeot Region, NU
XOC – Kivalliq Region, NU
XOE – Central Northwest Territories, NT
XOG – Southwestern Northwest Territories, NT
YOA – Southeastern Yukon, YT
YOB – Central Yukon, YT
Please call us at 1.800.964.8699 or email us at orders@72hours.ca with your order and we will give you a quote. If an order does not ship in its entirety due to some items being backordered, there is no additional shipping charge when the backordered items are shipped.
You can start a claim here.
If you opted into Checkout+: your order is covered by package protection. If your package is lost, stolen, or damaged in transit, once approved, we'll replace the item at no extra cost (or issue a refund/store credit if it's out of stock). For damaged items, please include a photo of the damage when you file.
If you opted out of Checkout+: your order is not protected against carrier loss or damage, and we're unable to cover replacements for shipping-related issues.
Please inspect your order when it arrives and file any claim within 30 days of the delivery date.
